Planning Services

A division of Development Services


Planning Services offers a variety of resources to help navigate the development process within the City of Waco. Access zoning regulations, permitting information, and online applications through the convenient Citizens Self-Service Portal.

Citizens Self-Service Portal


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About Us

Planning, Inspections and Code Compliance are all divisions of Development Services. The department administers zoning, land use, and subdivision regulations to ensure the orderly, safe, and responsible development of Waco in accordance with the City’s Comprehensive Plan.

The department assists policy makers, property owners, developers, and residents in regard to zoning and development, in addition to providing information to the public regarding census and demographic information and development trends. The department also provides support to Waco City Council, Plan Commission, and Board of Adjustment.

Zoning Enforcement

We are also responsible for ensuring compliance with the zoning ordinance. Our zoning inspector responds to complaints of alleged zoning violations and initiates fair and unbiased enforcement action to correct violations and maintain neighborhood livability.


We also process permits for on-site and off-site signs, short-term rentals, Open Air Vending/Food Trucks, Street Furnishing, and Farmer’s Markets

Comprehensive & Long-Range Planning

Planners also develop policy, gather data and analyze trends, initiate and develop area plans and other special studies, and implement the vision put forth in the city’s City Plan. Long-range planning provides an opportunity for the city, in partnership with its citizens, to shape the neighborhoods where we live, work or own property, through consideration of land use, zoning, transportation, and urban design elements.

New Software Citizen Self Service

The Mae Jackson Development Center is excited to bring you a new way of doing business with the launch of a new software system.

Log in today to our customer system called Citizen Self Service which will enable you to create a new account, to apply for all permits and applications, including a way to track and pay online.

Stay tuned for updates, tutorials, and new notifications and resources.