Update on System Migration - DELAYED
The launch of the City’s new permitting software has been delayed while our software vendor works to resolve issues identified during the transfer of information from the current system to the new system. The City is working closely with the vendor to make sure existing information is transferred accurately and the new system is working properly before it is made available to customers. We understand that this delay may be inconvenient and appreciate your patience as we work to ensure a successful transition. Additional information will be provided as soon as a new launch date has been established.
We’re always looking for ways to improve, and your opinion means a lot to us. Would you take a moment to complete our quick Customer Satisfaction Survey? It only takes a couple of minutes, and your feedback helps us serve you better!
Development Services Customer Satisfaction Survey
Planning Services offers a variety of resources to help navigate the development process within the City of Waco. Access zoning regulations, permitting information, and online applications through the convenient Citizens Self-Service Portal.
Citizens Self-Service Portal
Planners help shape the physical development of the city. Our department is responsible for reviewing development applications for compliance with the zoning ordinance, subdivision ordinance, special overlay districts, historic preservation requirements, and relevant design guidelines.
Planners also develop policy, gather data and analyze trends, initiate and develop area plans and other special studies, and implement the vision put forth in the city’s City Plan. Long-range planning provides an opportunity for the city, in partnership with its citizens, to shape the neighborhoods where we live, work or own property, through consideration of land use, zoning, transportation, and urban design elements.
Monday - Friday8 a.m. - 5 p.m.