Water Utility Services

Wastewater Planning

In 2019, the City of Waco completed a study of the China Spring area sewer basin. The study indicated that growth is exceeding current capacity.

After exploring potential sites for a future wastewater treatment plant, the City purchased property on Buster Chatham Road. 

For more information about the future plant, visit our FAQ's.

Future Water Planning

  • A new Drought Contingency Plan will be released in 2024.
  • We'll take the lessons we learned from the two-year drought and use them to prepare for the future.
  • We're also working on an Integrated Water Resource Plan with water capacity planning strategies for the next 100 years. (This plan will include strategies to use all the water sources available.)
  • City staff will continue to monitor the lake levels throughout the year. Check out the gauge below or visit Water Data for Texas for the most up to date info.

     

Remember that water conservation is an important part of preserving our regional water source, Lake Waco. 

Check out the conservation tips below to save water (and money!) all year long. 

Water Conservation Tips

The more you save, the less you pay PLUS our water supply lasts longer! Share these tips with others!

In the Bathroom:

  • No wipes, paper towels, diapers or trash should ever be flushed down the toilet.
  • Take shorter showers.
  • Turn off the tap while you soap, shampoo, brush your teeth and shave.

Around the House:

  • Only run your washing machine and dishwasher when they’re full and don’t over-soap to reduce the amount of rinsing you need.
  • Only two tablespoons of detergent will clean 12 pounds of clothes!
  • Defrost food in the refrigerator instead of under running water.

In the Yard:

  • Use a broom to clear leaves and grass clippings from your sidewalks and porches, instead of a hose.
  • Put the clippings around your flowers and shrubs as mulch.
  • Learn about composting and give it a try to reduce evaporation from your topsoil.
  • Learn about rainwater harvesting to reuse water for gardening, pools and more.
  • Consider zeroscaping and plant drought resistant, native plants and succulents. You’ll have some beautiful landscaping and save time on maintenance, too.

A Few More Tips:

  • Find and fix leaks on your property. Repair running toilets and dripping faucets to protect your home, save you money and save water.
  • Think about how you use water outside of your home, too. Use the same rules to wash your hands or flush the toilets around town. All the water comes from the same place, so it’s all precious!

Other Helpful Information:

Lake Waco Water Levels


*this data is updated daily from ⁠waterdatafortexas.org

Rainfall & Impact to Lake Waco

  • For the greatest impact to Lake Waco's water level, we need rainfall in its watershed. The watershed is a 90-mile stretch of water (the Bosque River) northwest of our lake. It is an area of land that drains or "sheds" rainfall into other bodies of water like rivers, creeks or lakes.
  • However, not all water from a watershed flows out, so we need enough rain to saturate the groundwater and then run off into the lake. The health of Lake Waco depends on the watershed.
  • The current lake level and upcoming forecasts determine the severity of our water restrictions. (Follow lake levels here.)

 

New Service

  • To set up new residential service or to transfer service, call (254) 299-CITY (2489). (Please allow one business day for set up.)
  • You'll need your Texas drivers license number and social security number.
  • Residential security deposits are based on previous account history and credit history and range from $75 to $300.
  • $50 service fee and $12.50 solid waste administration fee will also be added to a new residential service bill.
  • Payments can be made using MasterCard, Visa and Discover.
  • If water, sewer and/or solid waste services are available at your address, charges will all be on the same bill.

For new water or wastewater taps, please contact the following:

Residential Construction

Commercial

About Us

Water is vital to life! Your City of Waco Water Utility Services Department is committed to the protection of public health and to the quality management of water and wastewater services.

We do this through the divisions of:

  • Water Distribution
  • Wastewater Collection
  • Water Treatment
  • Water Quality Laboratory
  • Water Office/Meter Shop
  • Pretreatment
  • Waco Metropolitan Area Regional Sewerage System (WMARSS)