Mandatory Water Restrictions
As of July 13, 2022
Due to continuing drought conditions and extreme hot weather continuing in Waco, we are issuing mandatory water restrictions for all water customers allowing customers only two watering days per week.
Your cooperation is appreciated as the City organization adheres to this plan as well, and continues to find ways to cut back on water use by over 30% in addition to following the schedule below.
Lake Waco's (our regional water source) water levels (our regional water source) continue to decline warranting the move into Stage 2 of our drought contingency plan to protect our water source. Under this stage in the plan, violations can reach up to $2,000.
With many months of drought leading us into this very hot summer, please help us preserve our water source.
Call (254) 299-CITY (2489) with any concerns and once again, we appreciate your cooperation!
Being a regional water source, Lake Waco is vital to our community. The lake is currently near 71% full. This may seem like a high percentage, but at this time last year we were at 80% full, and in 2020, we were 100% full.
Viewing your water account and paying your bill online is new and improved! Find water usage, trends and more through the new My Waco Water portal.
For the safety of customers and staff, the Water Office Lobby (425 Franklin Avenue) is temporarily closed.
Drive-Thru open, Monday – Friday, 7:30 a.m. – 5:30 p.m.
Call Center (254) 299-CITY (2489), Monday – Friday, 7:30 a.m. – 5:30 p.m.