City Staff Directory
Most Frequently Called Telephone Numbers:
City Hotline- Waco Central (254) 299-CITY (2489)
City Fax (254) 750-8032
*Call Waco Central for questions about water leaks, trash pick-up and any other questions about City of Waco services. Need information after hours? Check the 'after hours' page for information.
Submit a request to the City of Waco via the MyWaco app here.
For quicker access, click on the letter of the alphabet listed below:
A B C E F G H I K L M N P R S T U W
City Administration: |
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*Please note, sales calls need to go through the Purchasing Department. |
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| Bradley Ford | City Manager, City Hall - 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Deidra Emerson | Deputy City Manager, City Hall - 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Paul Cain | Assistant City Manager, City Hall - 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Ryan Holt | Assistant City Manager, City Hall - 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Lisa Blackmon | Assistant City Manager, City Hall - 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Michelle Hicks | City Secretary, City Hall - 1st, Floor, 300 Austin Avenue | (254) 750-5750 |
| Jennifer Richie | City Attorney, City Hall - 2nd Floor, 300 Austin Avenue | (254) 750-5680 |
| Chris Taylor | Municipal Court Judge, 201 West Waco Drive | (254) 750-5900 |
| Ashley Nystrom | Chief of Staff, City Hall - 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
A |
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Airport Services Joel Martinez, Director |
Waco Regional Airport 7909 Karl May Drive |
Main Airport Phone: (254) 750-8475 Phone: (254) 750-8656 Fax: (254) 750-8659 |
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Animal
Services Trey Buzbee, Director |
Waco Animal Shelter 2032 Circle Road |
Animal Info/Adoptions Phone: (254) 754-1454 Main Shelter Phone: (254) 750-1765 Spay/Neuter Info: (254) 752-(SPAY) 7729 |
B |
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| Building Inspection Services | Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5612 Fax: (254) 750-5624 |
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Budget Office Nicholas Sarpy, Director of Office of Budget Management |
City Hall - 3rd Floor 300 Austin Avenue |
Phone: (254) 750-5694 Fax: (254) 750-5880 |
C |
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Cameron Park Zoo Johnny Binder, Director |
Cameron Park Zoo 1701 N. 4th Street |
Phone: (254) 750-8400 Fax: (254) 750-8430 |
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City Manager’s Office Bradley Ford, City Manager |
City Hall - 3rd Floor 300 Austin Avenue |
Phone: (254) 750-5640 Fax: (254) 750-5880 |
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City Secretary’s Office Michelle Hicks, City Secretary |
City Hall - 1st Floor 300 Austin Avenue |
Phone: (254) 750-5750 Fax: (254) 750-5748 Records Center: (254) 750-6600 Records Center Fax: (254) 750-6601 |
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Code Enforcement (Housing) Chris Randazzo, Supervisor |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5970 Fax: (254) 750-5624 |
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Communications & Marketing Monica Sedelmeier, Director |
City Hall - 1st Floor 300 Austin Avenue |
Phone: (254) 750-5636 |
| Convention & Visitor's Bureau | Convention Center 100 Washington Avenue |
Phone: (254) 750-5810 Fax: (254) 750-5801 |
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Cottonwood Creek Golf Course Kenny Duron, Operations Administrator |
Cottonwood Creek Golf Course 5201 Bagby Avenue |
Phone: (254) 745-6009 Fax: (254) 745-6017 |
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Economic Development Director Kent George |
City Hall 300 Austin Avenue |
Phone: (254) 750-5640 Fax: (254) 750-5880 |
| Employee Health & Risk Management | Operations Center 1415 North 4th Street |
Phone: (254) 750-7041 Fax: (254) 750-5423 |
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Emergency Management Services (Office of Emergency Management) Elizabeth Thomas, Coordinator |
721 N. 4th Street |
Phone: (254) 750-5911 Fax: (254) 750-5938 |
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Engineering Services(Public Works) Amy Burlarley-Hyland, Director Public Works |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5440 |
Environmental Services Mike Jones, Program Administrator |
Riverside Administration 200 Colcord Avenue |
Phone: (254) 750-8074 Fax: (254) 750-8005 |
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Facilities Thomas Auston, Facilities Manager |
Operations Center 1415 North 4th Street |
Phone: (254) 750-8082 Fax: (254) 750-8014 |
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Finance Department Nicholas Sarpy, Director of Office of Budget Management |
City Hall 300 Austin Avenue |
Phone: (254) 750-5758 Fax: (254) 750-5772 |
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Fire Department Gregory Summers, Fire Chief |
Central Fire Station 1016 Columbus Avenue |
Phone: (254) 750-1740 Fax: (254) 750-1769 Inspections: (254) 750-1740 Maintenance Shop: (254) 750-1718 Training Center: (254) 299-6531 |
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Fleet Services John Tippy, Fleet Manager |
324 Colcord Avenue |
Phone: (254) 750-8059 Fax: (254) 750-8053 |
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GIS Jake Krall, Coordinator |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5658 Fax: (254) 750-5844 |
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Graphics Production Jose Zuniga, Supervisor |
City Hall 300 Austin Avenue |
Phone: (254) 750-5723 Fax: (254) 750-5724 |
H |
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| Health Department LaShonda Malrey-Horne, Director |
Public Health District 225 W. Waco Drive |
Phone: (254) 750-5450 Fax: (254) 750-5452 HIV Information: (254) 750-5499 HIV Fax: (254) 750-5480 Environmental Health: (254) 750-5464 Immunizations: (254) 750-5410 Nursing: (254) 750-5460 Nursing Fax: (254) 750-5405 Vital Statistics: (254) 750-5462 Vital Statistics Fax: (254) 750-5455 WIC - 225 W. Waco Drive: (254) 750-5474 WIC Fax: (254) 750-5415 WIC, 1105 Washington St.: (254) 750-8623 WIC, 219 S. Madison, McGregor, TX: (254) 840-4433 WIC, 112 N. Commerce, Mart, TX: (254) 876-2173 WIC at TSTC, 1420 Greenway: (254) 867-3629 |
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Housing (Code Enforcement) Galen Price, Director of Housing |
City Hall 300 Austin Avenue |
Phone: (254) 750-5656 Fax: (254) 750-5604 |
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Human Resources Missie Pustejovsky, Director (Civil Service Director) |
City Hall 300 Austin Avenue |
Phone: (254) 750-5740 Fax: (254) 750-5737 |
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Information Technology Mike Searight, Chief Information Officer |
721 N. 4th Street |
Phone: (254) 750-5721 Fax: (254) 750-5718 |
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Inspection Services (Planning) Clint Peters, Director |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5612 Fax: (254) 750-5624 |
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| Keep Waco Beautiful (City of Waco Partner) | 502 Suite B Austin Avenue | Phone: (254) 339-1077 |
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Lake Waco Wetlands Nora Schell, Program Coordinator |
1732 Eichelberger Crossing |
Phone: (254) 709-1573 Fax: (254) 750-5780 |
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Landfill David Rydl, Administrator |
11400 Old McGregor Road |
Phone: (254) 299-2620 Fax: (254) 299-2619 |
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Legal Jennifer Richie, City Attorney |
City Hall 300 Austin Avenue |
Phone: (254) 750-5680 Fax: (254) 750-5880 |
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Library Services Essy Day, Director |
Central Library 1717 Austin Avenue |
Phone: (254) 750-5941 Youth Services: (254) 750-5942 Circulation: (254) 750-5943 Reference: (254) 750-5944 Genealogy/Periodicals: (254) 750-5945 Business Office: (254) 750-5990 East Waco Library, 901 Elm Ave.: Phone: (254) 750-8620 West Waco Library & Genealogy Center 5301 Bosque Blvd, Suite 275: Phone: (254) 745-6018 South Waco Library, 2737 S. 18th Street: (254) 750-8621 |
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| Metropolitan Planning Organization (MPO) | Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5650 Fax: (254) 750-1605 |
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Municipal Court Suzy Seitzler, Court Manager Municipal Court Contact Email |
Municipal Court 201 West Waco Drive (Same building as Parks and Recreation) |
Phone: (254) 750-5900 Fax: (254) 750-5426 |
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| City Hall 300 Austin Avenue |
Phone: (254) 750-5643 Fax: (254) 750-5880 |
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P |
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Parks & Recreation
Jonathan Cook, Director |
Administration Offices Athletics Administration offices |
Phone: (254) 750-8080 |
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Planning (Inspection Services) Clint Peters, Director |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5650 Fax: (254) 750-1605 |
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Police Department Sheryl Victorian, Police Chief |
Administration Offices 3115 Pine |
Phone (non-emergency): (254) 750-7500 Criminal Investigation: (254) 750-7612 Crime Prevention: (254) 750-1761 Drug Enforcement: (254) 750-1750 LGBTQ Liaison: (254) 230-5570 Patrol: (254) 750-7630 Police Personnel Unit: (254) 750-7510 Records/Support Services: (254) 750-7650 Victim Services: (254) 750-7526 Teleserve (Telephone Reporting): (254) 750-7560 Family Violence: (254) 750-8608 Crimes Against Children: (254) 752-2600 |
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Properties for Sale Kendra Anderson, Property Manager |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5672 Fax: (254) 750-1605 |
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Purchasing Kelly Holecek, Director of General Services |
Operations Center 1415 North 4th Street |
Phone: (254) 750-8060 Fax: (254) 750-8063 |
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| Recycling Center | Cobbs Convenience Center 4214 Cobbs Drive |
Phone: (254) 751-8536 |
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Recycling Services Ashley Millerd, Program Coordinator |
501 Schroeder |
Phone: (254) 299-2612 Fax: (254) 299-2609 |
| Risk Management & Safety Services | Operations Center 1415 North 4th Street |
Safety: (254) 750-5732 Property & Liability Claims: (254) 750-5730 Workers' Compensation Claims: (254) 754-8061 Fax: (254) 750-5780 |
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Waste Charles Dowdell, P.E. |
4214 Cobbs Drive |
Phone: (254) 299-2612 Fax: (254) 299-2609 Collection: (254) 299-2612 Cobbs Convenience Center: (254) 751-8536 Landfill Scale Office (Hwy 84): (254) 299-2620 Landfill Fax: (254) 299-2619 Roll-Offs (501 Schroeder): (254) 299-2612 |
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Streets Programs (Better Streets Waco) Jim Reed, Streets Program Administrator |
Street Services 7801 Steinbeck Bend Drive |
Phone: (254) 750-8690 Fax: (254) 750-8694 |
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Texas Ranger Hall of Fame & Museum Byron Johnson, Director Tourist Information Center Susan Morton, Community Promotions Spec. |
100 Texas Ranger Trail 106 Texas Ranger Trail |
Phone: (254) 750-8631 Fax: (254) 750-8629 Tourist Info Phone: (254) 750-8696 Tourist Info Fax:(254) 750-1694 |
| Traffic Services (Public Works) | Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-6639 Fax: (254) 750-6641 Sign Shop: 750-6608 |
| Transit Services | Transit Services 301 South 8th St., Suite 100 |
Phone: (254) 750-1900 Fax: (254) 750-1901 Bus Terminal/Depot, 301 S. 8th: Depot Phone: (254) 750-1613 Depot Fax: 750-1612 Marketing Phone: (254) 750-1917 |
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Utility Services Lisa Tyer, Director |
Riverside Administration 200 Colcord Ave. |
Phone: (254) 299-2489 Fax: (254) 750-8032 Environmental Services: (254) 750-8006 Environmental Services Fax: (254) 750-8074 Wastewater Collection: (254) 299-2489 Water Distribution: (254) 299-2489 Water Office Billing: (254) 299-2489 Water Treatment Plant, Mount Carmel: (254) 299-2489 Water Treatment Plant, Riverside: (254) 299-2489 |
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| Waco & the Heart of Texas | Convention Center 100 Washington Avenue |
Phone: (254) 750-5810 Fax: (254) 750-5801 |
| Waco Convention & Visitor's Bureau | Convention Center 100 Washington Avenue |
Phone: (254) 750-5810 Fax: (254) 750-5801 |
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WCCC.TV Studio The Waco City Cable Channel |
Municipal Information City Hall 300 Austin Avenue |
Phone: (254) 750-5637 Fax: (254) 750-5634 |
| WMARSS | Waco Metropolitan Area Regional Sewer System 1147 Treatment Plant Rd. (FM 434 Loop 340) |
Phone: (254) 299-2450 |
| Water Office | Water Office 425 Franklin Avenue |
Phone: (254) 299-2489 After 5 p.m.: (254) 299-2489 Fax: (254) 299-2437 |