City Staff Directory
Most Frequently Called Telephone Numbers:
City Hotline- Waco Central (254) 299-CITY (2489)
City Fax (254) 750-8032
*Call Waco Central for questions about water leaks, trash pick-up and any other questions about City of Waco services. Need information after hours? Check the 'after hours' page for information.
For quicker access, click on the letter of the alphabet listed below:
A B C E F G H I K L M N P R S T U W
City Administration: |
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*Please note, sales calls need to go through the Purchasing Department. |
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| Wiley Stem III | City Manager | (254) 750-5640 |
| Deidra Emerson | Assistant City Manager | (254) 750-5640 |
| Bradley Ford | Assistant City Manager | (254) 750-5640 |
| Esmeralda Hudson | City Secretary | (254) 750-5750 |
| Jennifer Richie | City Attorney | (254) 750-5680 |
| Chris Taylor | Municipal Court Judge | (254) 750-5900 |
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Airport Services Joel Martinez, Director |
Waco Regional Airport 7909 Karl May Drive |
Main Airport Phone: (254) 750-8475 Phone: (254) 750-8656 Fax: (254) 750-8659 |
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Animal
Shelter Charles Byrd, Director (Interim) |
Waco Animal Shelter 2032 Circle Road |
Main Shelter Phone: (254) 750-1765 Spay/Neuter Info: (254) 752-(SPAY) 7729 |
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Building Inspection Services Randy Childers, Chief Building Official |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5970 Fax: (254) 750-5624 |
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Budget Office Laura Mendoza, Budget Director |
City Hall 300 Austin Avenue |
Phone: (254) 750-5694 Fax: (254) 750-5880 |
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Cameron Park Zoo |
Cameron Park Zoo 1701 N. 4th Street |
Phone: (254) 750-8400 Fax: (254) 750-8430 |
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City Manager’s Office Wiley Stem III, City Manager |
City Hall 300 Austin Avenue |
Phone: (254) 750-5640 Fax: (254) 750-5880 |
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City Secretary’s Office Esmeralda Hudson, City Secretary |
City Hall 300 Austin Avenue |
Phone: (254) 750-5750 Fax: (254) 750-5748 Records Center: (254) 750-6600 Records Center Fax: (254) 750-6601 |
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Code Enforcement (Inspection Services) Chris Randazzo, Supervisor |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5970 Fax: (254) 750-5624 |
| Convention & Visitor's Bureau | Convention Center 100 Washington Avenue |
Phone: (254) 750-5810 Fax: (254) 750-5801 |
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Cottonwood Creek Golf Course Kenny Duron, Operations Administrator |
Cottonwood Creek Golf Course 5201 Bagby Avenue |
Phone: (254) 745-6009 Fax: (254) 745-6017 |
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Economic Development Melett Harrison, Director of Housing & Economic Development |
City Hall 300 Austin Avenue |
Phone: (254) 750-5676 Fax: (254) 750-5880 |
| Employee Health & Risk Management | Operations Center 1415 North 4th Street |
Phone: (254) 750-7041 Fax: (254) 750-5423 |
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Emergency Management Services (Office of Emergency Management) Frank Patterson, Program Administrator |
721 N. 4th Street |
Phone: (254) 750-5911 Fax: (254) 750-5938 |
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Engineering Services(Public Works) Charles (Chuck) Dowdell, Director Public Works |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5440 |
Environmental Services Mike Jones, Program Administrator |
Riverside Administration 200 Colcord Avenue |
Phone: (254) 750-8005 Fax: (254) 750-8074 |
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Facilities Thomas Auston, Facilities Manager |
Operations Center 1415 North 4th Street |
Phone: (254) 750-8082 Fax: (254) 750-8014 |
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Finance Department Janice Andrews, Director |
City Hall 300 Austin Avenue |
Phone: (254) 750-5758 Fax: (254) 750-5772 |
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Fire Department Bobby Tatum, Fire Chief |
Central Fire Station 1016 Columbus Avenue |
Phone: (254) 750-1740 Fax: (254) 750-1769 Inspections: (254) 750-1740 Maintenance Shop: (254) 750-1718 Training Center: (254) 299-6531 |
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Fleet Services Larry Day, Jr., Fleet Manager |
324 Colcord Avenue |
Phone: (254) 750-8059 Fax: (254) 750-8053 |
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GIS Jake Krall, Coordinator |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5658 Fax: (254) 750-5844 |
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Graphics Production Jose Zuniga, Supervisor |
City Hall 300 Austin Avenue |
Phone: (254) 750-5723 Fax: (254) 750-5724 |
H |
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Health Department Sherry Williams, Director |
Public Health District 225 W. Waco Drive |
Phone: (254) 750-5450 Fax: (254) 750-5452 HIV Information: (254) 750-5499 HIV Fax: (254) 750-5480 Environmental Health: (254) 750-5464 Immunizations: (254) 750-5410 Nursing: (254) 750-5460 Nursing Fax: (254) 750-5405 Vital Statistics: (254) 750-5462 Vital Statistics Fax: (254) 750-5455 WIC - 225 W. Waco Drive: (254) 750-5474 WIC Fax: (254) 750-5415 WIC, 1105 Washington St.: (254) 750-8623 WIC, 219 S. Madison, McGregor, TX: (254) 840-4433 WIC, 112 N. Commerce, Mart, TX: (254) 876-2173 WIC at TSTC, 1420 Greenway: (254) 867-3629 |
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Housing Melett Harrison, Director of Housing & Economic Development |
City Hall 300 Austin Avenue |
Phone: (254) 750-5656 Fax: (254) 750-5604 |
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Human Resources Missie Pustejovsky, Director (Civil Service Director) |
City Hall 300 Austin Avenue |
Phone: (254) 750-5740 Fax: (254) 750-5737 |
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Information Technology James Brown, Director |
Convention Center 721 N. 4th Street |
Phone: (254) 750-5700 Fax: (254) 750-5718 |
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Inspection Services (Code Enforcement) Randy Childers, Director |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5612 Fax: (254) 750-5624 |
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| Keep Waco Beautiful (City of Waco Partner) | 502 Suite B Austin Avenue | Phone: (254) 339-1077 |
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Lake Waco Wetlands Nora Schell, Program Coordinator |
1732 Eichelberger Crossing |
Phone: (254) 709-1573 Fax: (254) 750-5780 |
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Landfill David Rydl, Administrator |
11400 Old McGregor Road |
Phone: (254) 299-2620 Fax: (254) 299-2619 |
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Legal Jennifer Richie, City Attorney |
City Hall 300 Austin Avenue |
Phone: (254) 750-5680 Fax: (254) 750-5880 |
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Library Services Essy Day, Director |
Central Library 1717 Austin Avenue |
Phone: (254) 750-5941 Youth Services: (254) 750-5942 Circulation: (254) 750-5943 Reference: (254) 750-5944 Genealogy/Periodicals: (254) 750-5945 Business Office: (254) 750-5990 East Waco Library, 901 Elm Ave.: Phone: (254) 750-8620 West Waco Library & Genealogy Center 5301 Bosque Blvd, Suite 275: Phone: (254) 745-6018 South Waco Library, 2737 S. 18th Street: (254) 750-8621 |
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Metropolitan Planning Organization (MPO) Chris Evilia, Program Administrator |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5650 Fax: (254) 750-1605 |
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Municipal Court Suzy Seitzler, Program Administrator Municipal Court Contact Email |
Municipal Court 201 West Waco Drive (Same building as Parks and Recreation) |
Phone: (254) 750-5900 Fax: (254) 750-5426 |
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Municipal Information Larry Holze, Director |
City Hall 300 Austin Avenue |
Phone: (254) 750-5636 Fax: (254) 750-5634 |
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Neighborhood Services April Hull, Program Coordinator of Housing & Economic Development |
City Hall 300 Austin Avenue |
Phone: (254) 750-5774 Fax: (254) 750-5880 |
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Parks & Recreation
John Rose, Director (Interim) |
Administration Offices 201 West Waco Drive (Same building as Municipal Court) |
Phone: (254) 750-8080 Fax: (254) 750-8057 Park Operations: (254) 750-8080 Park Rangers: (254) 750-8057 Recreation Services: (254) 750-5980 Athletic Programs: (254) 750-8071 Athletic Rainout Information: (254) 750-5845 Special Events: (254) 750-5627 Bledsoe-Miller Community Center, 300 MLK Blvd.: (254) 750-8684 Dewey Park Community Center, 925 N. 9th: (254) 750-8677 Facility Rental Information: (254) 750-5980 Harrison Senior Center, 1718 N. 42nd: (254) 772-9317 South Waco Community Center, 2815 Speight: (254) 750-8650 Sul Ross Senior Community Center, 15th Waco Drive: (254) 752-6412 |
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Planning Services Clint Peters, Director |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5650 Fax: (254) 750-1605 |
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Police Department Ryan Holt, Police Chief |
Administration Offices 3115 Pine |
Phone (non-emergency): (254) 750-7500 Criminal Investigation: (254) 750-7612 Crime Prevention: (254) 750-1761 Drug Enforcement: (254) 750-1750 Patrol: (254) 750-7630 Police Personnel Unit: (254) 750-7510 Records/Support Services: (254) 750-7650 Victim Services: (254) 750-7526 Teleserve (Telephone Reporting): (254) 750-7560 Animal Control: (254) 750-1765 Family Violence: (254) 750-8608 Crimes Against Children: (254) 752-2600 |
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Properties for Sale Kendra Anderson, Property Manager |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-5672 Fax: (254) 750-1605 |
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Purchasing |
Operations Center 1415 North 4th Street |
Phone: (254) 750-8060 Fax: (254) 750-8063 |
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| Recycling Center | Cobbs Convenience Center 4214 Cobbs Drive |
Phone: (254) 751-8536 |
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Recycling Services Anna Dunbar, Program Coordinator |
4214 Cobbs Drive |
Phone: (254) 299-2612 Fax: (254) 299-2609 |
| Risk Management & Safety Services | Operations Center 1415 North 4th Street |
Safety: (254) 750-5732 Property & Liability Claims: (254) 750-5730 Workers' Compensation Claims: (254) 754-8061 Fax: (254) 750-5780 |
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Waste (Public Works) Charles (Chuck) Dowdell, Director Public Works |
4214 Cobbs Drive |
Phone: (254) 299-2612 Fax: (254) 299-2609 Collection: (254) 299-2612 Cobbs Convenience Center: (254) 751-8536 Landfill Scale Office (Hwy 84): (254) 299-2620 Landfill Fax: (254) 299-2619 Roll-Offs (501 Schroeder): (254) 299-2612 |
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Street Services (Public Works) Charles (Chuck) Dowdell, Director Public Works |
Street Services 7801 Steinbeck Bend Drive |
Phone: (254) 750-8690 Fax: (254) 750-8694 |
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Texas Ranger Hall of Fame & Museum Byron Johnson, Director Tourist Information Center Susan Morton, Community Promotions Spec. |
100 Texas Ranger Trail 106 Texas Ranger Trail |
Phone: (254) 750-8631 Fax: (254) 750-8629 Tourist Info Phone: (254) 750-8696 Tourist Info Fax:(254) 750-1694 |
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Traffic Services (Public Works) Tom Dahl, P.E., CFM, City Engineer |
Dr. Mae Jackson Development Center 401 Franklin Avenue |
Phone: (254) 750-8403 Fax: (254) 750-6641 Sign Shop: 750-6608 |
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Transit Services Allen Hunter, General Manager |
Transit Services 301 South 8th St., Suite 100 |
Phone: (254) 750-1900 Fax: (254) 750-1901 Bus Terminal/Depot, 301 S. 8th: Depot Phone: (254) 750-1613 Depot Fax: 750-1612 Marketing Phone: (254) 750-1917 |
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Utility Services Lisa Tyer, Director |
Riverside Administration 200 Colcord Ave. |
Phone: (254) 299-2489 Fax: (254) 750-8032 Environmental Services: (254) 750-8006 Environmental Services Fax: (254) 750-8074 Wastewater Collection: (254) 299-2489 Water Distribution: (254) 299-2489 Water Office Billing: (254) 299-2489 Water Treatment Plant, Mount Carmel: (254) 299-2489 Water Treatment Plant, Riverside: (254) 299-2489 |
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Waco
& the
Heart of Texas Rusty Black, Interim Director |
Convention Center 100 Washington Avenue |
Phone: (254) 750-5810 Fax: (254) 750-5801 |
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Waco
Convention & Visitor's Bureau
Rusty Black, Interim Director |
Convention Center 100 Washington Avenue |
Phone: (254) 750-5810 Fax: (254) 750-5801 |
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WCCC.TV Studio The Waco City Cable Channel Mark Randolph, Supervisor |
Municipal Information City Hall 300 Austin Avenue |
Phone: (254) 750-5637 Fax: (254) 750-5634 |
| WMARSS | Waco Metropolitan Area Regional Sewer System 1147 Treatment Plant Rd. (FM 434 Loop 340) |
Phone: (254) 299-2450 |
| Water Office | Water Office 425 Franklin Avenue |
Phone: (254) 299-2489 After 5 p.m.: (254) 299-2489 Fax: (254) 299-2437 |