HUMAN RESOURCES

Frequently Asked Questions

Q: What positions is the City hiring for?

A: All positions currently open for application will be listed on the City of Waco’s Job Links. Positions that are open to all applicants will be located in the Job Opportunities area. Jobs that are open only to current City of Waco employees will be located in the Promotional Opportunities area.

Q: What if I am interested in a job that isn’t open for application?

A: The City of Waco does not accept applications for jobs that are not currently posted on our Jobs page. If a position is not currently posted, you may go to our Job Interest Notification link for notification of specific jobs or job categories. Once you identify areas you are interested in you will be notified when a position with that title or category is posted.

Q: How often is the career site updated?

A: Our career website is updated as career opportunities become available.

Q: How do I get an email address?

A: Free email accounts are available through a number of providers. The City of Waco does not endorse any particular provider, but examples of free providers include: Microsoft Hotmail, Yahoo, Google,  and AOL.

Q: Do I have to fill out an application?

A: Everyone who applies for a City of Waco position is required to create an application. Once you click on the ‘Apply’ link in the upper right-hand corner of the recruitment announcement, and log in, you will be walked through the City of Waco application process.

Make sure to completely read the recruitment announcement, which will tell you what to include in your application. You should only attach the documents that you are instructed to attach in the recruitment Announcement.

Applications that do not have the required documents attached may be deemed incomplete. Incomplete applications will not be considered further.

Q: How do I check the status of my application?

A: Typically, information regarding the status of your application will be known once the closing date has passed. However, keep in mind that the closing date may be extended upon the supervisor’s request. You can check the status of your application by logging into the Neogov portal workforwaco.com. Human Resources will be more than happy to answer any questions regarding the status of your application and you are welcome to call at (254) 750-5740.

Q: Who reviews the applications?

A: Applications are initially screened by Human Resources to determine if the minimum qualifications are met. The hiring supervisor will review all applications that have met minimum qualifications.

Q: How will I know if I need to complete any assessment testing?

A: If the position requires testing, it will be listed under “Special Requirements/Notes”An email requesting testing will be sent to applicants selected for interviews only. The email will have information regarding your testing.

Q: How long will the assessment testing take?

A: The length of time needed for testing really depends on the person taking the tests and number of test required for the position.  Typically, most applicants can finish the testing during a “lunch hour,” however, many of the tests are not timed, and you may take your time to complete the tests. Please review what testing is required for the position you are applying for, and if you have any questions regarding the testing please call our department.

Q: I have done pre-employment testing recently. Do I need to re-test?

A: It depends on the requirements for the position you’ve applied for. Not all positions require the same tests; however, if you’ve completed any pre-employment testing in the past 12 months and it is required for the position, Human Resources can apply those scores to this application upon request.

Q: How will I know if I have been selected for an interview?

A: Once the hiring supervisor has reviewed applications, any applicant that will be interviewed will be contacted to schedule an interview. Please be sure all contact information on your application is current to ensure the best possibility of a supervisor being able to contact you if you are chosen for an interview.

Q: What happens if I am selected for employment?

A: If you are selected for a position you will be contacted with all the instructions regarding the steps of the hiring process. All paperwork will be completed through Human Resources, but exact instructions will be available at the time a verbal offer is given.

Q: Will I be notified if I'm not chosen for employment?

A: Applicants who were not selected for a position will be notified via email.