Human Resources

Frequently Asked Questions

Q: How do I check the status of my application?

A: Typically, information regarding the status of your application will be known once the closing date has passed. However, keep in mind that the closing date may be extended upon the supervisor’s request. Human Resources will be more than happy to answer any questions regarding the status of your application and you are welcome to call at 254-750-5740.

Q: How do I know if you received my application?

A: Unfortunately, due to the high number of applications, it is the responsibility of the applicant to confirm reception of your application. If you have emailed or faxed the application, you are welcome to call Human Resources to confirm the application has been received. If you have sent your application via mail, please contact our department 3-5 business days after you’ve placed the applications in the mail.

Q: How long will the job remain open?

A: It varies. Some jobs are open a minimum of 5 business days, and some are open for 30 days. Check the website for the closing date, and be sure that you apply and have completed all testing by that date.

Q: Who reviews the applications?

A: Applications are initially screened by Human Resources to determine if the minimum qualifications are met. If any testing is required for the position, an email will be sent to these applicants. The hiring supervisor will review all applications that have met ALL minimum qualifications after the closing date.

Q: How will I know if I need to complete any assessment testing?

A: If the position requires testing, it will be listed under “REQUIRED.” An email from our department will be sent to you from jobs@WacoTx.gov requesting you come to the City of Waco Human Resources department to complete testing. Please wait for this email to be sent to you before coming to our department to complete the testing. The email will have information regarding your testing.

Q: What does it mean if I’ve applied for a position that requires testing, but I have not received an email?

A: If you have not received an email requesting assessment testing, the minimum requirements for the position were not met. If you’d like to confirm this or ask what minimum requirements were not met, please call Human Resources at 254-750-5740.

Q: How long will the assessment testing take?

A: The length of time needed for testing really depends on the person taking the tests. If you are a slow test taker, you will need to consider that when scheduling yourself time to complete the assessment testing. Typically, most applicants can finish the testing during a “lunch hour,” however, many of the tests are untimed, and you may take your time to complete the tests. Please review what testing is required for the position you are applying for, and if you have any questions regarding the testing please call our department.

Q: I have done pre-employment testing recently. Do I need to re-test?

A: It depends on the requirements for the position you’ve applied for. Not all positions require the same tests, however, if you’ve completed any pre-employment testing in the past 6 months and it is required for the position, Human Resources can apply those scores to this application upon request.

Q: What happens if I do not have a chance to finish the testing before the closing date?

A: Any position that requires testing as part of the minimum qualifications MUST be done by 4pm on the date the position closes. If this is not completed, you will not be considered for employment.

Q: How will I know if I have been selected for an interview?

A: Once the hiring supervisor has reviewed applications, any applicant that will be interviewed will receive a call from the hiring supervisor. The timeline on this varies, so Human Resources may not have an update for you until some time has passed from the closing date. Please be sure all contact information on your application is current to ensure the best possibility of a supervisor being able to contact you if you are chosen for an interview.

Q: What happens if I am chosen for employment?

A: The hiring supervisor will give you all instructions regarding the steps through the hiring process, if you are chosen for hire. All paperwork will be completed through Human Resources, but exact instructions will be available at the time a verbal offer is given.

Q: Will I be notified if I'm not chosen for employment?

A: Due to the high number of applications we receive, we do not currently notify applicants who were not selected for a position. You can obtain this information by calling our department to check the status of your application after the job has closed.

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