The Inspection Services Department issues permits for all new construction and remodeling projects. Before permits can be issued for plumbing, electrical and mechanical work, the contractor must be registered with our office. Contractors must show proof of their state licensing for mechanical, plumbing, electrical and irrigation work.
Contractors must also submit a certificate of insurance listing the City of Waco as the certificate holder. Minimum coverage is $300,000.00. Please note that there is no registration fee for contractors. If you have any questions regarding any of this information, please feel free to contact our office at (254) 750-5612.
All inspections must be called in at 750-5755 by 3:00 P.M. the day before the inspection is needed. Contractors who are registered in the MyGov permit system may schedule inspections as late as 4:00 P.M. the day before the inspection is needed. This service is available to contractors 27/7 and allows the contractor a range of features such as requesting permits on line, paying permit fees and receiving real-time inspection results via automated email. The inspectors make out their routes the following morning and should be able to give an approximate time of inspection by 8:45 a.m. that morning, if needed. In case of emergencies, Inspection Services will work with a contractor/owner so not to leave a customer without gas or electrical service. Licensed trades such as plumbing, electrical and mechanical contractors are responsible for calling in their own inspections.
If a contractor/owner needs to speak with an inspector, they are normally in the office between 8:00 and 9:00 a.m. and from 4:30 to 5:00 P.M. Inspectors can be contacted via email for comments or office staff can transfer calls to the inspector’s voicemail for a return call.