CITY SERVICES

City Staff Directory

Most Frequently Called Telephone Numbers:

City Hotline- Waco Central    (254) 299-CITY (2489)
City Fax  (254) 750-8032

*Call Waco Central for questions about water leaks, trash pick-up and any other questions about City of Waco services.  Need information after hours?  Check the 'after hours' page for information.

For quicker access, click on the letter of the alphabet listed below:

A  B  C  E  F  G  H  I  K  L  M  N  P  R  S  T  U  W

City Administration:

Dale Fisseler, P.E. City Manager (254) 750-5640
Wiley Stem III Assistant City Manager (254) 750-5640
Jack Harper II Assistant City Manager (254) 750-5640
Esmeralda Hudson City Secretary (254) 750-5750
Jennifer Richie City Attorney (254) 750-5680
Chris Taylor Municipal Court Judge (254) 750-5900

A

Airport Services
Joel Martinez, Director
Waco Regional Airport
7909 Karl May Drive
Main Airport Phone: (254) 750-8475
Phone: (254) 750-8656
Fax: (254) 750-8659

B

Building Inspection Services
Randy Childers, Chief Building Official
Dr. Mae Jackson Development Center
401 Franklin Avenue
Phone: (254) 750-5970
Fax: (254) 750-5624
Budget Office
Laura Chiota, Budget Director
City Hall
300 Austin Avenue
Phone: (254) 750-5694
Fax: (254) 750-5880
Budget Office
Gayle Cross, Internal Auditor
City Hall
300 Austin Avenue
Phone: (254) 750-5692
Fax: (254) 750-5880

C

Cameron Park Zoo
Jim Fleshman, Director
Cameron Park Zoo
1701 N. 4th Street
Phone: (254) 750-8400
Fax: (254) 750-8430
City Manager’s Office
Dale Fisseler, P.E., City Manager
City Hall
300 Austin Avenue
Phone: (254) 750-5640
Fax: (254) 750-5880
City Secretary’s Office
Esmeralda Hudson, City Secretary
City Hall
300 Austin Avenue
Phone: (254) 750-5750
Fax: (254) 750-5748
Records Center: (254) 750-6600
Records Center Fax: (254) 750-6601
Code Enforcement (Inspection Services)
Robert Pirelo, Supervisor
Dr. Mae Jackson Development Center
401 Franklin Avenue
Phone: (254) 750-5970
Fax: (254) 750-5624
Convention & Visitor's Bureau
Liz Taylor, Director
Convention Center
100 Washington Avenue
Phone: (254) 750-5810
Fax: (254) 750-5801
Cottonwood Creek Golf Course
Kenny Duron, Operations Administrator
Cottonwood Creek Golf Course
5201 Bagby Avenue
Phone: (254) 745-6009
Fax: (254) 745-6017

E

Economic Development
Melett Harrison, Deputy Director of Housing & Economic Development
City Hall
300 Austin Avenue
Phone: (254) 750-5640
Fax: (254) 750-5880
Employee Health & Risk Management Operations Center
1415 North 4th Street
Phone: (254) 750-7041
Fax: (254) 750-5423
Emergency Management Services
(Office of Emergency Management)

Frank Patterson, Program Administrator
City Hall
300 Austin Avenue
Phone: (254) 750-5911
Fax: (254) 750-5938
Engineering Services (Public Works)
Octavio Garza, Director
Dr. Mae Jackson Development Center
401 Franklin Avenue
Phone: (254) 750-6621
Fax: (254) 750-5844
Environmental Services
Mike Jones, Program Administrator
Riverside Administration
200 Colcord Avenue
Phone: (254) 750-8005
Fax: (254) 750-8074

F

Facilities
Vince Tobola, Program Manager
Operations Center
1415 North 4th Street
Phone: (254) 750-8082
Fax: (254) 750-8014
Finance Department
Janice Andrews, Director
City Hall
300 Austin Avenue
Phone: (254) 750-5758
Fax: (254) 750-5772
Fire Department
John Johnston, Fire Chief
Central Fire Station
1016 Columbus Avenue
Phone: (254) 750-1740
Fax: (254) 750-1769
Inspections: (254) 750-1740
Maintenance Shop: (254) 750-1718
Training Center: (254) 299-6531
Fleet Services
Thomas Auston, Program Administrator
324 Colcord Avenue Phone: (254) 750-8059
Fax: (254) 750-8053

G

GIS
Jake Krall, Coordinator
Dr. Mae Jackson Development Center
401 Franklin Avenue
Phone: (254) 750-5658
Fax: (254) 750-5844
Graphics Production
Jose Zuniga, Supervisor
City Hall
300 Austin Avenue
Phone: (254) 750-5723
Fax: (254) 750-5724

H

Health Department
Sherry Williams, Director
Public Health District
225 W. Waco Drive
Phone: (254) 750-5450
Fax: (254) 750-5452
HIV Information: (254) 750-5499
HIV Fax: (254) 750-5480
Environmental Health: (254) 750-5464
Immunizations: (254) 750-5410
Nursing: (254) 750-5460
Nursing Fax: (254) 750-5405
Vital Statistics: (254) 750-5462
Vital Statistics Fax: (254) 750-5455
WIC - 225 W. Waco Drive: (254) 750-5474
WIC Fax: (254) 750-5415
WIC, 1105 Washington St.: (254) 750-8623
WIC, 219 S. Madison, McGregor, TX: (254) 840-4433
WIC, 112 N. Commerce, Mart, TX: (254) 876-2173
WIC at TSTC, 1420 Greenway: (254) 867-3629
Housing & Economic Development
Jeff Wall, Director
City Hall
300 Austin Avenue
Phone: (254) 750-5656
Fax: (254) 750-5604
Human Resources
Gary Johnson, Director
City Hall
300 Austin Avenue
Phone: (254) 750-5740
Fax: (254) 750-5737

I

Information Technology
James Brown, Director
Convention Center
100 Washington Avenue
Phone: (254) 750-5700
Fax: (254) 750-5718
Inspection Services (Code Enforcement)
Randy Childers, Director
Dr. Mae Jackson Development Center
401 Franklin Avenue
Phone: (254) 750-5612
Fax: (254) 750-5624

K

Keep Waco Beautiful City Hall
300 Austin Avenue
Phone: (254) 750-5728
Fax: (254) 750-5780

L

Lake Waco Wetlands
Nora Schell, Program Coordinator
1732 Eichelberger Crossing Phone: (254) 709-1573
Fax: (254) 750-5780
Landfill
David Rydl, Administrator
11400 Old McGregor Road Phone: (254) 299-2620
Fax: (254) 299-2619
Legal
Jennifer Richie, City Attorney
City Hall
300 Austin Avenue
Phone: (254) 750-5680
Fax: (254) 750-5880
Library Services
Essy Day, Director
Central Library
1717 Austin Avenue
Phone: (254) 750-5941
Fax: (254) 750-5940
Youth Services: (254) 750-5942
Circulation: (254) 750-5943
Reference: (254) 750-5944
Genealogy/Periodicals: (254) 750-5945
Business Office: (254) 750-5990
East Waco Library, 901 Elm Ave.: Phone: (254) 750-8620
Fax: (254) 750-8413
West Waco Library & Genealogy Center
1428 Wooded Acres Dr., Suite 104: Phone: (254) 745-6018
Fax: (254) 745-6019
South Waco Library, 2737 S. 18th Street:
(254) 750-8621
Fax: (254) 750-8606

M

Metropolitan Planning Organization (MPO)
Chris Evilia, Program Administrator
Dr. Mae Jackson Development Center
401 Franklin Avenue
Phone: (254) 750-5650
Fax: (254) 750-1605
Municipal Court
Suzy Seitzler, Program Administrator
Municipal Court
201 West Waco Drive
(Same building as Parks and Recreation)
Phone: (254) 750-5900
Fax: (254) 750-5426
Municipal Information
Larry Holze, Director
City Hall
300 Austin Avenue
Phone: (254) 750-5636
Fax: (254) 750-5634

N

Neighborhood Services
April Hull, Program Coordinator of Housing & Economic Development
City Hall
300 Austin Avenue
Phone: (254) 750-5640
Fax: (254) 750-5880

P

Parks & Recreation Administration Offices
201 West Waco Drive
(Same building as Municipal Court)
Phone: (254) 750-8080
Fax: (254) 750-8057
Park Operations: (254) 750-8080
Park Rangers: (254) 750-8057
Recreation Services: (254) 750-5980
Athletic Programs: (254) 750-8071
Athletic Rainout Information: (254) 750-5845
Special Events: (254) 750-5627
Bledsoe-Miller Community Center,
300 MLK Blvd.: (254) 750-8684
Dewey Park Community Center,
925 N. 9th: (254) 750-8677
Facility Rental Information: (254) 750-5980
Harrison Senior Center,
1718 N. 42nd: (254) 772-9317
South Waco Community Center,
2815 Speight: (254) 750-8650
Sul Ross Senior Community Center,
15th Waco Drive: (254) 752-6412
Planning Services
Clint Peters, Director
Dr. Mae Jackson Development Center
401 Franklin Avenue
Phone: (254) 750-5650
Fax: (254) 750-1605
Police Department
Brent Stroman, Police Chief
Administration Offices
3115 Pine
Phone (non-emergency): (254) 750-7500
Criminal Investigation: (254) 750-7612
Crime Prevention: (254) 750-1761
Drug Enforcement: (254) 750-1750
Patrol: (254) 750-7630
Police Personnel Unit: (254) 750-7510
Records/Support Services: (254) 750-7650
Victim Services: (254) 750-7526
Teleserve (Telephone Reporting): (254) 750-7560
Animal Control: (254) 750-1765
Family Violence: (254) 750-8608
Crimes Against Children: (254) 752-2600
Properties for Sale
Kendra Anderson, Property Manager
Dr. Mae Jackson Development Center
401 Franklin Avenue
Phone: (254) 750-5672
Fax: (254) 750-1605
Purchasing
Kelly Holecek, Program Administrator
Operations Center
1415 North 4th Street
Phone: (254) 750-8060
Fax: (254) 750-8063

R

Recycling Center Cobbs Convenience Center
4214 Cobbs Drive
Phone: (254) 751-8536
Recycling Services
Anna Dunbar, Program Coordinator
4214 Cobbs Drive Phone: (254) 299-2612
Fax: (254) 299-2609
Risk Management Services Operations Center
1415 North 4th Street
Phone: (254) 750-5730
Fax: (254) 750-5780

S

Safety Services
Berry Bairrington, Director
Operations Center
1415 North 4th Street
Phone: (254) 750-5730
Fax: (254) 750-5423
Solid Waste
Chuck Dowdell, Director
4214 Cobbs Drive Phone: (254) 299-2612
Fax: (254) 299-2609
Collection: (254) 299-2612
Cobbs Convenience Center: (254) 751-8536
Landfill Scale Office (Hwy 84): (254) 299-2620
Landfill Fax: (254) 299-2619
Roll-Offs (501 Schroeder): (254) 299-2612
Street Services (Public Works) Street Services
7801 Steinbeck Bend Drive
Phone: (254) 750-8690
Fax: (254) 750-8694

T

Texas Ranger Hall of Fame & Museum
Byron Johnson, Director
Tourist Information Center
Susan Morton, Community Promotions Spec.
100 Texas Ranger Trail

106 Texas Ranger Trail
Phone: (254) 750-8631
Fax: (254) 750-8629
Tourist Info Phone: (254) 750-8696
Tourist Info Fax:(254) 750-1694
Traffic Services (Public Works) Dr. Mae Jackson Development Center
401 Franklin Avenue
Phone: (254) 750-5440
Fax: (254) 750-6641
Sign Shop: 750-6608
Transit Services
John Hendrickson, General Manager
Transit Services
301 South 8th St., Suite 100
Phone: (254) 750-1900
Fax: (254) 750-1901
Bus Terminal/Depot, 301 S. 8th:
Depot Phone: (254) 750-1613
Depot Fax: 750-1612
Marketing Phone: (254) 750-1917

U

Utility Services Riverside Administration
200 Colcord Ave.
Phone: (254) 299-2489
Fax: (254) 750-8032
Environmental Services: (254) 750-8006
Environmental Services Fax: (254) 750-8074
Wastewater Collection: (254) 299-2489
Water Distribution: (254) 299-2489
Water Office Billing: (254) 299-2489
Water Treatment Plant, Mount Carmel: (254) 299-2489
Water Treatment Plant, Riverside: (254) 299-2489

W

Waco & the Heart of Texas
Liz Taylor, Director
Convention Center
100 Washington Avenue
Phone: (254) 750-5810
Fax: (254) 750-5801
Waco Convention & Visitor's Bureau
Liz Taylor, Director
Convention Center
100 Washington Avenue
Phone: (254) 750-5810
Fax: (254) 750-5801
WCCC.TV Studio
The Waco City Cable Channel

Mark Randolph, Supervisor
Municipal Information
City Hall
300 Austin Avenue
Phone: (254) 750-5637
Fax: (254) 750-5634
WMARSS
Mike Jupe, Program Administrator
Waco Metropolitan Area Regional Sewer System
1147 Treatment Plant Rd.
(FM 434 Loop 340)
Phone: (254) 299-2450
Water Office Water Office
425 Franklin Avenue
Phone: (254) 299-2489
After 5 p.m.: (254) 299-2489
Fax: (254) 299-2437