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City of Waco Departments & Services

If you need to contact someone concerning your home address, such as questions about your utilities, trash pickup, or court issues, etc., please CALL the respective department.

Department Name & Services

Related Areas & Links

Phone

City Switchboard (254) 750-5600
Airport Directions to Airport (254) 750-8656
Animal Control
Answers calls within the corporate city limits of Waco dispatched by the Police Department.

Waco Humane Society (254) 750-7500
Bid Opportunities
Procuring quality goods and services at competitive prices while creating a favorable climate for business opportunities within the guidelines of the law.

Auctions

Purchasing

(254) 750-8060
Boards & Commissions Board Member Roster (254) 750-5750
Budget, Finance & Audit
Responsible for the sound fiscal management of all City assets. Our budgets have received the Distinguished Budget Presentation Award from the Government Finance Officers Association of the United States and Canada for the last 15 years.
Budget 09-10 (254) 750-5694
Building Standards Commission
A mediation tool between the City of Waco and citizens hearing appeals and providing final interpretations of the Housing Code.
Code Enforcement (254) 750-5612
Bus Station (Transit Authority) Bus Schedule (254) 750-1900
City Attorney
Provides quality legal services, advice, and representation to the City Council, City Manager, and the other City departments.
Open Records
Request

(254) 750-5680
City Council
Citizens of Waco are represented on the City Council by six elected members; five from single member districts and a mayor who is elected at-large.

Mayor

Council Meetings

Watch a Meeting

(254) 750-5640
City Manager's Office
Provides overall management throughout the City organization and staff.

City Manager
Annual Report

(254) 750-5640
City Secretary's Office
Responsible for assisting citizens, council and staff, provide administrative support by attending all meetings of the city council; preparation of minutes; indexing and retrieving official records.

Open Records
Request

Public Notices
Conflicts/Disclosures
Codes & Ordinances

(254) 750-5750
Convention & Visitor's Bureau Visitor Info
Waco Maps
(254) 750-5810
Cottonwood Creek Golf Course
Par 72 course voted 13th best municipal course in Texas.
Green Fees (254) 745-6009
Economic Development Demographics (254) 750-5640
Emergency Management
City of Waco, McLennan County and surrounding cities have created the Waco-McLennan County Emergency Management Team in order to respond to emergencies with a team effort when necessary.

Homeland Security
SkyWarn

Register for the Emergency Notification System
(254) 750-5911
Engineering
Providing planning, design and construction administration services for street, drainage water and sewer projects.

GIS Map

Permits

Specifications/Details

(254) 750-5440
Fire
A true customer service organization, the Waco Fire Department responded to 9,383 incidents in 2009.
Fire Prevention (254) 750-1740
Health District
Partnering with the community to effectively promote and protect the health and well-being of all McLennan County residents.
Food Scores
Birth & Death Certificates
Immunizations
(254) 750-5450
Housing & Community Development
Programs for applicants within the City of Waco to apply for help with some priority housing needs.
Waco Housing Authority (254) 750-5656
Human Resources City Jobs (254) 750-5740
(254) 750-5743 Jobline
Inspection Services
Provides guidelines for building codes and issues construction permits.
Code Enforcement
New Construction
(254) 750-5612
Lake Waco Wetlands
The Lake Waco Wetlands was created to mitigate the habitat loss when Lake Waco was raised by those seven feet. Partnering with Baylor University, it is an educational place to learn about and visit.
Waco Water Utility Services (254) 848-9654
Landfill
The City of Waco operates a Type I Municipal Solid Waste landfill that receives approximately 245,000 tons of waste per year for disposal.
Solid Waste (254) 299-2620
Library
Central, South, East Hoover and West Waco branches.
Library Branches (254) 750-5941
Metropolitan Planning Organization
Coordinates transportation planning activities for all of McLennan County.
Meetings (254) 750-5650
Municipal Court
Conducts trials of misdemeanor offenses within the City of Waco.

Court Fines

Warrant Listing

(254) 750-5900
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Municipal Information
Information resource center for the public and employees by developing information strategies.

Watch WCCC-TV!

Waco Photo Galleries

(254) 750-5636
Neighborhood Services
Each neighborhood association in the City of Waco is an independent, organization that defines its own purpose, goals and strategies, and develops its own neighborhood plans.
  (254) 750-5640
Parks & Recreation
Providing athletic and recreation services for a better quality of life.
Cameron Park
Waco Regional Tennis Center
Waco Waterpark
Riverbend Park
(254) 750-8080
Planning & Zoning
Directing the orderly growth of residential and commercial development within the city.

New Developer's Guide

Codes & Ordinances

(254) 750-5650
Police (WPD)
Employs over 240 officers and responds to over 120,000 calls annually.

Waco Crime Stoppers
Crime Prevention
Report a Non-Emergency Crime
Text a Tip

(254) 750-7500
Purchasing
Procuring quality goods and services at competitive prices while creating a favorable climate for business opportunities within the guidelines of the law.
Bid Opportunities (254) 750-8060
Recycling Solid Waste (254) 299-2612
Solid Waste
Responsible for all aspects of garbage collection and disposal.
Recycle
Landfill Info
(254) 299-2612
Street Department
Responsible for the maintenance of city streets, sidewalks and drainageways.
Street Maintenance Schedule (254) 750-8690
Texas Ranger Hall of Fame & Museum
Official museum, hall of fame and library of the Texas Rangers by act of the Texas Legislature and the Texas Department of Safety.
  (254) 750-8631
Traffic
Designs, installs, and maintains all traffic control devices (signs, signals, flashers, markings) on city roadways within the city limits.
MPO Transportation Plan (254) 750-6634
Transit System (Bus)
Services include a fixed route bus service within the City of Waco, the Baylor University Shuttle (BUS) and a Demand Response Van for individuals with special transportation needs.

Bus Routes

Ride the DASH!

(254) 750-1900
Water Utility Services
Responsible for the delivery of potable water to the customer and collection of wastewater to the treatment plant.
Pay My Water Bill
DAF Plant Project Info
WMARSS
(254) 299-2489 CITY
Waco City Cable Channel (WCCC-TV)
Your local city cable channel providing numerous programs on people and places in the City of Waco as well as current news and projects.

Municipal Information

Waco Photo Galleries

(254) 750-5637
Zoo
Cameron Park Zoo is accredited by the Association of Zoos and Aquariums (AZA).
Zoo Admission Prices (254) 750-8400

 

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