CITY SERVICES

City of Waco Departments & Services

If you need to contact someone concerning your home address, such as questions about your utilities, trash pickup, or court issues, etc., please CALL the respective department.
Department Name & Services Related Areas & Links Phone (254)
City Switchboard (254) 750-5600
Airport Directions to Airport 750-8656
Animal Control
Answers calls within the corporate city limits of Waco dispatched by the Police Department.
Humane Society of Central Texas
SPAYSTREET Waco
752-7729
Bid Opportunities
Procuring quality goods and services at competitive prices while creating a favorable climate for business opportunities within the guidelines of the law.
Auctions
Purchasing
750-8060
Boards & Commissions City Secretary's Office 750-5750
Budget, Finance & Audit
Responsible for the sound fiscal management of all City assets. Our budgets have received the Distinguished Budget Presentation Award from the Government Finance Officers Association of the United States and Canada for the last 20 years.
Current Budget
Unclaimed Property
CAFR
750-5694
Building Standards Commission
A mediation tool between the City of Waco and citizens hearing appeals and providing final interpretations of the Housing Code.
Code Enforcement 750-5970
Bus Station (Transit Authority) Bus Schedule 750-1900
City Attorney
Provides quality legal services, advice, and representation to the City Council, City Manager, and the other City departments.
Open Records
Request
750-5680
City Council
Citizens of Waco are represented on the City Council by 6 elected members; five from single member districts and a mayor who is elected at-large.
Mayor
Meetings & Agendas
Watch a Meeting
750-5640
City Manager’s Office
Provides overall management throughout the City organization and staff.
City Manager
Annual Report
750-5640
City Secretary’s Office
Responsible for assisting citizens, council and staff, provide administrative support by attending all meetings of the city council; preparation of minutes; indexing and retrieving official records.
Open Records Request
Public Notices
Conflicts/Disclosures
Codes & Ordinances
Boards & Commissions
Elections
750-5750
Convention Center
The Waco Convention Center offers 144,000 sq. ft. of meeting and event space for groups of varying sizes, up to 2,500 people.
Convention Center Catering
Floor Plans
750-5810
Convention & Visitor’s Bureau - Waco & the Heart of Texas
The destination marketing organization for the Heart of Texas region, targeting leisure, convention & group travelers.
Convention and Visitor's Bureau Visitor Info
Waco Maps
750-5810
Cottonwood Creek Golf Course
Par 72 course voted 13th best municipal course in Texas.
Green Fees 745-6009
Economic Development
Department that handles how to do business and how to get information about the developing areas and properties in Waco.
Public Improvement District (PID) 750-5640
Emergency Management
City of Waco, McLennan County and surrounding cities have created the Waco-McLennan County Emergency Management Team in order to respond to emergencies with a team effort when necessary.
Homeland Security
SkyWarn
Register for the Emergency Notification System
750-5911
Engineering
Providing planning, design and construction administration services for street, drainage water and sewer projects.
Engineering GIS Map
Bid Opportunities
Permits
Specifications/Details
750-5440
Fire
A true customer service organization, the Waco Fire Department responds to over 9,000 calls for service per year.
Fire Prevention 750-1740
Health District
Partnering with the community to effectively promote and protect the health and well-being of all McLennan County residents.
Health District Food Scores
Birth & Death Certificates
Immunizations
750-5450
Housing & Community Development
Programs for applicants within the City of Waco to apply for help with some priority housing needs.
  750-5656
Human Resources
Assists in attracting, retaining, and developing a healthy, diverse, and well qualified workforce.
Human Resources City Employment 750-5740
750-5743 Jobline
Inspection Services
Provides guidelines for building codes and issues construction permits.
Inspection Services Inspection Request 750-5612
Lake Waco Wetlands
The Lake Waco Wetlands was created to mitigate the habitat loss when Lake Waco was raised by those seven feet. Partnering with Baylor University, it is an educational place to learn about and visit.
Lake Waco Wetlands Waco Water Utilities 848-9654
Landfill
The City of Waco operates a Type I Municipal Solid Waste landfill that receives approximately 245,000 tons of waste per year for disposal.
Solid Waste 299-2620
Library
Central, South, East Hoover and West Waco branches.
Library Branches 750-5941
Mammoth Site
The Waco Mammoth Site sits on more than 100 acres of wooded parkland along the Bosque River.
Parks & Recreation 750-7946
Metropolitan Planning Organization
Coordinates transportation planning activities for all of McLennan County.
Meetings 750-5651
Municipal Court
Conducts trials of misdemeanor offenses within the City of Waco.
Court Court Fines
Warrant Listing
750-5900
Municipal Information
Information resource center for the public and employees by developing information strategies.
Watch WCCC.TV!
Waco Photo Galleries
750-5636
Neighborhood Services
Each neighborhood association in the City of Waco is an independent, organization that defines its own purpose, goals and strategies, and develops its own neighborhood plans.
  750-5640
Parks & Recreation
Providing athletic and recreation services for a better quality of life.
Parks and Recreation Cameron Park
Riverbend Park
Waco Mammoth Site
750-8080
Planning & Zoning
Directing the orderly growth of residential and commercial development within the city.
Planning Interactive Zoning & Land Use Maps
Codes & Ordinances
750-5650
Police (WPD)
Employs over 240 officers and responds to over 120,000 calls annually.
Waco Crime Stoppers
Crime Prevention
Text a Tip
750-7500
Property Management (City Sale Properties)
Responsible for all City property- excluding those managed by the Housing and Community Development Department and City facilities.
Properties for Sale 750-5651
Purchasing
Procuring quality goods and services at competitive prices while creating a favorable climate for business opportunities within the guidelines of the law.
Bid Opportunities 750-8060
Recycling Center
Committed to promoting pollution prevention, recycling and to reducing solid waste disposal.
Cobbs Recycling Center Cobbs Citizen Convenience Center 299-2612
Risk Management   750-5730
Solid Waste
Responsible for all aspects of garbage collection and disposal.
Recycle
Landfill Info
Holiday Trash Pick-Up Schedule
299-2612
Street Department
Responsible for the maintenance of city streets and drainageways.
Street Maintenance Schedule 750-8690
Texas Ranger Hall of Fame & Museum
Official museum, hall of fame and library of the Texas Rangers by act of the Texas Legislature and the Texas Department of Safety.
Texas Ranger Hall of Fame and Museum   750-8631
Traffic
Designs, installs, and maintains all traffic control devices (signs, signals, flashers, markings) on city roadways within the city limits.
MPO Transportation Plan 750-5440
Transit System (Bus)
Services include a fixed route bus service within the City of Waco, the Baylor University Shuttle (BUS) and a Demand Response Van for individuals with special transportation needs.
Transit Bus Routes
Ride the DASH!
TRACK THE BUS
750-1900
Water Utility Services
Responsible for the delivery of potable water to the customer and collection of wastewater to the treatment plant.
Pay My Water Bill
WMARSS
299-2489 CITY
Waco City Cable Channel (WCCC.TV)
Your local city cable channel providing numerous programs on people and places in the City of Waco as well as current news and projects.
W-A-T-C-H L-I-V-E-! Municipal Information
Watch a Video!
750-5637
Zoo
Cameron Park Zoo is accredited by the Association of Zoos and Aquariums (AZA), featuring 52 acres with over 1,700 animals.
Zoo Admission Prices 750-8400

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