Animal Control Officer Full TimeAnimal Services

Hiring Salary: $12.53 - $20.01 per hour

REQ #: 10359 1 Position(s)

Supervisor: Sanchez

Posted Date: 9/13/2017      Reposted Date:       Closing Date: 10/25/2017

Hours: 8:00 am - 5:00 pm; Monday – Friday; On-Call after normal business hours; Mandatory Overtime Required

PRIMARY DUTY: Under basic supervision, enforces state laws and local ordinances governing domestic and wild animals for the Animal Control work group of the Waco Police Department (WPD).

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

Responds to calls for service; captures, transports, impounds and quarantines animals; enforces state and local regulations governing animal control issues, investigates complaints and issues citations.
Provides customer service on domestic complaints and information requests; presents community outreach and educational programs; maintains records and prepares summary and status reports.
Maintains assigned vehicle and equipment according to City standards.
Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned.
May be required to respond afterhours, including holidays and weekends, in the event of a departmental or City wide emergency.
Driving is essential.

City policies and procedures.
Policies, rules and regulations governing the conduct and safety of Animal Control programs.
Basic record keeping practices and customer service standards and protocols.
Geography, roads and landmarks of City and surrounding areas.

Skill in:
Enforcing and explaining state rules and regulations and City ordinances, policies and procedures.
Dealing tactfully and courteously with the public.
Capturing, controlling, containing and transporting sick, injured and diseased animals.
Exercising patience, care and compassion in dealing with animals.
Following and enforcing verbal and written instructions and procedures.
Communicating effectively verbally and in writing.

Applicants must submit a completed City of Waco application in order to be considered for this position. Resumes may be attached to the completed application, but not in lieu of one. If a resume is attached, all questions on the application must still be answered completely and accurately. If a question does not apply to you, please mark it "NA" Do not leave it blank. Incomplete applications will not be considered. To verify prior military experience, please include a copy of your DD-214 (Member 4) with your application. All answers are subject to verification. Applications are available online at the City's website, Click Here for the NEW City of Waco Job Application, or at the City of Waco Human Resources Department located at 300 Austin Avenue. Applications may be submitted by e-mail as an attachment to, fax to 254-750-5737 or by mail to City of Waco, Human Resources Department, PO BOX 2570, Waco, TX 76702. EOE


High School Diploma or GED equivalent is required; AND one years of customer service experience; OR an equivalent combination of education and experience.

Must possess a valid Texas Driver’s License.
Basic Animal Control certification from Texas Department of State Health Services is required within six months of hire.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical requirements of this position:
Heavy work. Exerting in excess of 75 pounds of force occasionally and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds of force constantly to move objects.
Required to capture and physically restrain animals.
• Environmental Conditions:
Work is performed both indoors and in an outdoor environment with some travel from site to site.
Activities may occur outside with temperatures that may be below 32° or above 100° for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
The worker’s primary role involves working with all types, sizes and temperaments of animals.
The worker is subject to exposure to hazardous traffic conditions
The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, exposure to high heat or exposure to chemicals.
The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system or the skin: chemicals, fumes, odors, dust, mists, dander, gases, or poor ventilation.
The worker is frequently in close quarters, crawl spaces, enclosed rooms and other areas that could cause claustrophobia.
The worker is required to function in narrow aisles or passageways.

Return to Job List >>