A possible water bill scam has been reported to the City of Waco Water Utility Department. A customer has reported receiving a letter stating that his water bill account number had been changed.
Should you receive a letter like this, be aware that it is not from the City of Waco. The Water Utility Department would not make such a change without announcing it well in advance, providing ample opportunity for verification.
If you ever receive communication from the City of Waco that you are unsure about, call 299-CITY (2489) to verify the information.