WATER UTILITY SERVICES

Accessing Your Account - Paying Your Bill

Access your account through the website to pay online, view your consumption history or even sign up for e-Bill and receive your monthly bill by email.

Questions? Please 299-CITY (2489) between 7:30 a.m. and 5:30 p.m.

If you are having trouble accessing your account, you may need to enable additional browser security settings. Please click here for detailed instructions.

SIGN INTO YOUR ACCOUNT

Forgot Password?

SET UP ONLINE ACCOUNT ACCESS

You will need the following numbers which are located on your monthly bill:

1. water account number
2. cycle-route number

Visa, Mastercard and Discover are accepted. accepted payment methods

Questions? Send us an email or call 254-299-CITY (2489)


View a sample water bill

Other ways to pay:

City of Waco Water Office

425 Franklin Avenue
Waco, Texas 76701
Lobby: Monday - Friday 9 a.m. to 5 p.m.
Drive-Thru: Monday - Friday 7:30 a.m. to 5:30 p.m.

HEB Stores

9100 Woodway Drive, 1301 Wooded Acres Dr.
801 N. IH-35, 1110 S. Valley Mills Dr.
3801 N. 19th St., 1102 Speight Ave.

Automatic Bank Draft:

You can setup Automatic (Recurring) Bank Draft through your account online.

Pay by Phone:

You may also pay by phone at (254) 299-CITY (2489) with Visa, Mastercard or Discover.