WACO-MCLENNAN COUNTY LIBRARY

Contact Us

You can use our website to:

You can also use Ask a Librarian to get questions answered via text or email.


For basic library questions, including: 

  • paying fines over the phone
  • checking account status (checkouts, overdues, etc.)
  • renewing books
  • recovering PIN for electronic resources

please call 254-750-5941 and speak to one of our helpful staff members.

For specific library questions about:  

Circulation
  • Special circumstances prohibiting return of items before fines are instituted
  • Disputing/contesting fines on an account
  • Collections/setting up a payment plan
  • Circulation policies
  • Reminders or notification failures for holds or overdues (text or email)
  • Qualifying for a card with special circumstances (check our library card policy to see if you might have special circumstances)
Amos Ballesteros
Circulation Supervisor
WMCLCirculation@wacotx.gov or 254-750-5947


Community Services/OutreachJessica Emmett
  • Partnering with the Library on existing or future projects
  • Promoting your community event in the Library's community info spaces
  • Having someone from the Library speak at your institution or event
  • Media coverage of Library events or services
Jessica Emmett
Community Services Supervisor
WMCLCommunityServices@wacotx.gov or 254-750-5974

For questions involving a specific branch: 

Central Library
  • Suggesting items for the Central Library collection
  • Volunteering at the Central Library
  • Your room reservation at the Central Library
  • Requesting programs or services
Sarah Freeland
Central Library Branch Manager
SarahF@wacotx.gov or 254-750-5958


South Waco Library
  • Suggesting items for the South Waco Library collection
  • Volunteering at the South Waco Library
  • Your room reservation at the South Waco Library
  • Requesting programs or services
Barbara Frank
South Waco Library Branch Manager
BarbaraFr@wacotx.gov or 254-750-8411


West Waco Library
  • Suggesting items for the West Waco Library collection
  • Volunteering at the West Waco Library
  • Your room reservation at the West Waco Library Library
  • Requesting programs or services
Allison Scheu
West Waco Library Branch Manager
AllisonS@wacotx.gov or 254-750-5975


For Questions involving the Genealogy Center: 

Genealogy
  • Suggesting items for the Genealogy Center collection
  • Volunteering at the Genealogy Center
  • Meetings or programs involving Genealogy Center staff
  • Requesting genealogy services or programs
Bill Buckner
Genealogy Center Supervisor
WMCLGenealogyCenter@wacotx.gov or 254-750-5995


For questions about:

Sandy Rougely
  • General library operations
  • Book donations
  • Suggestions about Library services or programs
  • Internal city contacts
Sandy Rougely
Senior Administrative Assistant
SandyR@wacotx.gov or 254-750-5990


Essy Day

If you would like to speak to our Director:

Essy Day
Director of Library Services
EssyD@wacotx.gov or 254-750-5946