Community Services Division

The Community Services Division is commanded by one of the department's three Assistant Chiefs and consists of the following:

• 3 patrol shifts
• Crime Scene Unit
• K-9 Unit
• Victim Services Unit
• Community Outreach
• A downtown patrol officer

The 3 patrol shifts enable the department to provide 24-hour police service to the Waco community. Shift I is 7 a.m. to 5 p.m.; Shift II is 3 p.m. to 1 a.m.; and Shift III is 9 p.m. to 7 a.m. The officers that work these shifts are called "beat officers" because each officer is assigned to a particular beat, or geographic area, where he or she patrols and answers calls for service. Beat officers' duties include preliminary investigation of criminal cases, investigation of traffic accidents, directed patrol assignments, working problem areas, working preventative patrols within beats, and enforcement of traffic laws, City ordinances, and state laws.

The administrative support for the Community Services Division includes a commander who serves as the Relief Commander for the 3 patrol shifts, a sergeant, and a secretary. The administrative sergeant handles scheduling, walk-ins, and phone inquiries and supervises the downtown patrol officer. See the Organization Chart below.

Community Services Division Organization

City of Waco | PO Box 2570 | 300 Austin Ave. l Waco, Texas 76702
Telephone: (254) 750-5600 main
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