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Embraer ERJ-145 50-seat Regional Jet
Information
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For American Eagle reservations, call 1-800-433-7300 (American) or your travel agent.
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For screening and luggage requirements,
see the TSA
web site.. Please arrive 1 1/2 hours before flight
time.
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News:
Airport Director to Depart
Director of Aviation, Richard Howell has submitted his resignation to City of Waco officials effective September 12, 2008. Mr. Howell has been the Director at Waco Regional Airport since October 27, 2003. The City is conducting a nationwide search for his replacement.
Airline Performance for June 2008
There were 309 scheduled departures from the Waco Regional Airport in June 2008. Of those scheduled, 301 were flown for a 97.4% completion rate. The national completion rate as reported by the Bureau of Transportation Statistics was 98.2%.
Of all the flights that departed, 6% were delayed. The national average for delays was 29%.
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Interest:
What to do if you get bumped!
Don't take no for an answer. Always be polite–but if you're trying to get rebooked or you're asking the airline for a favor, make a firm, reasonable case and ask to talk with a supervisor or customer-relations official if necessary. When 'negotiating' with supervisors and customer relations, try to argue your case based on logic. Even if they have a policy that doesn't allow for something, supervisors can sometimes waive the policy if the argument is rational.
Prepare to spend the night. Whether checking bags for a weeklong vacation or making a day trip with nothing more than a briefcase, it's a good idea to carry on a toothbrush, change of clothes, medicines, and other essentials in case you get stuck overnight. And if it looks like you won't be flying out till the next morning, don't wait for the airline to arrange a hotel–they rarely do that anymore. Instead, use your cell phone to book a nearby hotel room before all the other stranded travelers beat you to it.
Think of other ways to beat the hordes, too. "If the airline says they're ordering buses to take you to another airport–consider renting a car. The airlines aren't bus companies, and it can take hours to round up buses for passengers. The best bet here is to ask some fellow passengers if they want to split the cost of a car rental
No matter how hard it is, try to smile. A little charm and politeness might make a gate agent's day. And then he or she might make yours. Remember that airline workers have probably been dealing with cranky travelers all day long. Still, be firm with your request, whether you need a hotel, a transfer, or just a dinner voucher. Pleases and thank-you's will make you stand out.
Do simple contingency planning. If your flight is canceled, what's your plan? Better to think it through ahead of time than when you're standing in line with 100 other people. "Always have the airline's 800 reservation number with you. Worked for me twice in the last year when my flight was canceled. Airline reservations had me on the next flight out without standing in line with the whole planeload of passengers. Also carry the flight schedule showing other flights on the day of travel so you can know what is available.
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